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Frequently Asked Questions

1. Framework

AnoGov Platform is in compliance with all legal requirements established in Law 18/2008, of January the 29th, which approves the Public eProcurement Code (PPC) with the respective amendments and republishings. This law is applicable to any contract which is celebrated by one of the Contracting Authorities referred in article 2 of the PPC, irrespective to its nature and designation.

2. Registration

Click here and follow the instructions.

After the registration validation you can log in any time. You don’t need an activation code.

Make sure you log in with the same Qualified digital certificate you have made the registration, as well as with the same PIN code.

3. Qualified Digital Certificates

Click here and follow the instructions.

On average, a Qualified digital certificate takes 5 weekdays to be issued. The urgent requests are issued in 24 hours but they must be collected at company facilities of  the Issuing Authority.

Click in the links below to confirm your access to the Certificates Revoked List (CRL) of each Issuing Authority. You just need to confirm the access to the links, it is not necessary to download the files:

4. Timestamps

Timestamps attest the date and time a document was created and submitted.

Timestamps are a Public eProcurement legal requirement. AnoGov platform complies with the provisions of Order no 10583/2014 paragraph a 5, of August the 6th, published in DRE 2nd series, August the 14th.

We accept the Qualified digital certificates issued by authorized entities included in TSL published by the GNS ( National Security Cabinet).

Click here and follow the instructions.

5. Access to the Procedure Documents

If you are in “Last announcements” you can only see the announcements published in the Diário da República (DR) and in the Official Journal of the European Union (JOUE).

If you are in the menu “Procedures” you have to make your registration in the procedure in question. In order to do this access to the page Public eTendering currently underway, enter a search criteria such as a name or the entity Tax identification number (NIF) and click in “Search”. After finding the procedure you want, click in “ Register”. This button is only available until the phase “ Tender opening”. Once you are registered in the procedure you will have access to the other documents.

6. Documents download

Some documents are costly and consequently their download is blocked untill the  Supplier makes the payment.

In this case, the Suppliers should act according to the payment terms identified by the Contracting Authority. The platform will send you a notification when the download of the documents is unblocked.

Important: The proposals submitted in a procedure are only available for download in the phase “Proposals evaluation”.

7. Documents and proposals submission

During the proposals submission the documents are encrypted and are only available after being opened by the Contracting Authorities. By this time they are also available to all competitors.

During the process of submission the platform signs automatically the documents with the User Certificate. If this certificate does not belong to someone with representation powers all the documents should be signed, before being submitted, using a Qualified Digital Certificate.

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