{"id":2147,"date":"2023-07-07T12:24:21","date_gmt":"2023-07-07T11:24:21","guid":{"rendered":"https:\/\/anogov.com\/home\/?page_id=2147"},"modified":"2026-08-10T14:42:32","modified_gmt":"2026-08-10T14:42:32","slug":"faqs-en","status":"publish","type":"page","link":"https:\/\/anogov.com\/home\/en\/faqs-en\/","title":{"rendered":"FAQS &#8211; EN"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2147\" class=\"elementor elementor-2147\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b3c2cff elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"7b3c2cff\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e55f0d7\" data-id=\"3e55f0d7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2035a14 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2035a14\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 08-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ad37df elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"3ad37df\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-df2f5e9\" data-id=\"df2f5e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aa1fb4a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"aa1fb4a\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">1. Framework<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2df9ae1 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"2df9ae1\" data-element_type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a7e13e8b065f\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-2df9ae1\">\n                        <a href=\"#collapse-56b6b456a7e13e8b065f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-56b6b456a7e13e8b065f\" aria-expanded=\"false\" aria-controls=\"Collapse-56b6b456a7e13e8b065f\">\n                            \n                            <span class=\"ekit-accordion-title\">1.1 Legal framework<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-56b6b456a7e13e8b065f\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-2df9ae1\" data-parent=\"#accordion-6a7e13e8b065f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>AnoGov Platform is in compliance with all legal requirements established in Law 18\/2008, of January the 29th, which approves the Public eProcurement Code (PPC) with the respective amendments and republishings. This law is applicable to any contract which is celebrated by one of the Contracting Authorities referred in article 2 of the PPC, irrespective to its nature and designation.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                        <\/div>\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f48c79b elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"f48c79b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3fa97cc\" data-id=\"3fa97cc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-976aa1a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"976aa1a\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">2. Registration<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aac3d06 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"aac3d06\" data-element_type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a7e13e8b0e55\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-aac3d06\">\n                        <a href=\"#collapse-47edda26a7e13e8b0e55\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-47edda26a7e13e8b0e55\" aria-expanded=\"false\" aria-controls=\"Collapse-47edda26a7e13e8b0e55\">\n                            \n                            <span class=\"ekit-accordion-title\">2.1 How do I make my registration as a Supplier?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-47edda26a7e13e8b0e55\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-aac3d06\" data-parent=\"#accordion-6a7e13e8b0e55\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Click <a href=\"https:\/\/anogov.com\/home\/en\/novo-registo-en\/\" target=\"_blank\" rel=\"noopener\">here<\/a> and follow the instructions.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-aac3d06\">\n                        <a href=\"#collapse-706c5b66a7e13e8b0e55\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-706c5b66a7e13e8b0e55\" aria-expanded=\"false\" aria-controls=\"Collapse-706c5b66a7e13e8b0e55\">\n                            \n                            <span class=\"ekit-accordion-title\">2.2 I have completed my registration, but I still do not have active access<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-706c5b66a7e13e8b0e55\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-aac3d06\" data-parent=\"#accordion-6a7e13e8b0e55\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>To ensure compliance with all security requirements arising from ISO 27001 certification, the registration process will be completed within 3 working days. From that point onwards, you will be able to use this entity\u2019s anoGov platform and take advantage of its wide range of features.<\/p><p>NOTE: If you have subscribed to the \u201cSingle Registration\u201d service, you can access the platform immediately after completing the data entry process.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                        <\/div>\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-620d360 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"620d360\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-290a1f6\" data-id=\"290a1f6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33c0781 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"33c0781\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">3.  Recovery Access \/ User Activation<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9653f7e elementor-widget elementor-widget-elementskit-accordion\" data-id=\"9653f7e\" data-element_type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a7e13e8b162f\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-9653f7e\">\n                        <a href=\"#collapse-56b6b456a7e13e8b162f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-56b6b456a7e13e8b162f\" aria-expanded=\"false\" aria-controls=\"Collapse-56b6b456a7e13e8b162f\">\n                            \n                            <span class=\"ekit-accordion-title\">3.1 Password Recovery<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-56b6b456a7e13e8b162f\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-9653f7e\" data-parent=\"#accordion-6a7e13e8b162f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <div class=\"ufaq-faq-body ufaq-body-1264\"><div class=\"ewd-ufaq-post-margin ufaq-faq-post\"><div class=\"ufaq-faq-body ufaq-body-26830\"><div class=\"ewd-ufaq-post-margin ufaq-faq-post\"><p>In case you have lost access to the anoGov electronic procurement platform, due to the use of a new qualified digital certificate, all you need to do now is to associate this new certificate to your registration, by following the steps below.<\/p><p><strong>1<\/strong> - Go to the anoGov page of a contracting authority of your choice and select the \u201cSet\/Recover Password\u201d option.<\/p><div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-9085\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/recuperar-palavra-passe.png\" alt=\"recuperar palavra passe\" width=\"517\" height=\"260\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/recuperar-palavra-passe.png 517w, https:\/\/anogov.com\/home\/wp-content\/uploads\/recuperar-palavra-passe-300x151.png 300w\" sizes=\"(max-width: 517px) 100vw, 517px\" \/><\/p><\/figure><\/div><p><strong>2<\/strong> - This process consists of identifying the company and the user for whom access to the platform must be recovered.<\/p><p><img decoding=\"async\" class=\"size-full wp-image-9086\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/dados-do-utilizador-a-recuperar.png\" alt=\"dados do utilizador a recuperar\" width=\"522\" height=\"362\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/dados-do-utilizador-a-recuperar.png 522w, https:\/\/anogov.com\/home\/wp-content\/uploads\/dados-do-utilizador-a-recuperar-300x208.png 300w\" sizes=\"(max-width: 522px) 100vw, 522px\" \/><\/p><figure class=\"aligncenter size-large\"><\/figure><p><strong>3<\/strong> - After carrying out this procedure, the user in question will receive an email with a validation code (it may take up to 10 minutes). This information is displayed on the platform page:<\/p><div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><p><img decoding=\"async\" class=\"size-full wp-image-9087\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/email-enviado-com-sucesso.png\" alt=\"email enviado com sucesso\" width=\"333\" height=\"107\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/email-enviado-com-sucesso.png 333w, https:\/\/anogov.com\/home\/wp-content\/uploads\/email-enviado-com-sucesso-300x96.png 300w\" sizes=\"(max-width: 333px) 100vw, 333px\" \/><\/p><p>\u00a0<\/p><\/figure><p><strong>4<\/strong> - Upon receiving the email containing the activation code, you must set your password by clicking the \u201cHere\u201d button<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9324\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/aqui.png\" alt=\"\" width=\"698\" height=\"196\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/aqui.png 698w, https:\/\/anogov.com\/home\/wp-content\/uploads\/aqui-300x84.png 300w, https:\/\/anogov.com\/home\/wp-content\/uploads\/aqui-600x168.png 600w\" sizes=\"(max-width: 698px) 100vw, 698px\" \/><\/p><\/div><\/div><\/div><\/div><\/div>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-9653f7e\">\n                        <a href=\"#collapse-47edda26a7e13e8b162f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-47edda26a7e13e8b162f\" aria-expanded=\"false\" aria-controls=\"Collapse-47edda26a7e13e8b162f\">\n                            \n                            <span class=\"ekit-accordion-title\">3.2 Do you have a new certificate?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-47edda26a7e13e8b162f\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-9653f7e\" data-parent=\"#accordion-6a7e13e8b162f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <div class=\"ufaq-faq-body ufaq-body-26915\"><div class=\"ewd-ufaq-post-margin ufaq-faq-post\"><p>If you have lost access to the anoGov electronic public procurement platform because you are using a new qualified digital certificate and need to link it to your account, follow the steps below.<\/p><p><strong>Step 1<\/strong> \u2013 Go to the anoGov page of a contracting authority of your choice and select the \u201cDo you have a new certificate?\u201d option.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9097\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/tem-um-novo-certificado.png\" alt=\"tem um novo certificado\" width=\"514\" height=\"249\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/tem-um-novo-certificado.png 514w, https:\/\/anogov.com\/home\/wp-content\/uploads\/tem-um-novo-certificado-300x145.png 300w\" sizes=\"(max-width: 514px) 100vw, 514px\" \/><\/p><p><strong>Step 2<\/strong> \u2013 This process involves identifying the company and the user for whom access to the platform needs to be recovered.<\/p><div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9105\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/utilizador-tem-um-novo-certificado.png\" alt=\"utilizador tem um novo certificado\" width=\"522\" height=\"374\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/utilizador-tem-um-novo-certificado.png 522w, https:\/\/anogov.com\/home\/wp-content\/uploads\/utilizador-tem-um-novo-certificado-300x215.png 300w\" sizes=\"(max-width: 522px) 100vw, 522px\" \/><\/p><\/figure><\/div><p><strong>Step 3<\/strong> \u2013 Once this procedure has been completed, an email will be sent to the specified\/registered email address (this may take up to 10 minutes). This information is displayed on the platform page:<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9098\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/email-enviado-com-sucesso-10min.png\" alt=\"email enviado com sucesso 10min\" width=\"300\" height=\"152\" \/><\/p><\/div><\/div>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-9653f7e\">\n                        <a href=\"#collapse-39ecb976a7e13e8b162f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-39ecb976a7e13e8b162f\" aria-expanded=\"false\" aria-controls=\"Collapse-39ecb976a7e13e8b162f\">\n                            \n                            <span class=\"ekit-accordion-title\">3.3 Certificate Association<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-39ecb976a7e13e8b162f\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-9653f7e\" data-parent=\"#accordion-6a7e13e8b162f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <div class=\"ufaq-faq-body ufaq-body-26915\"><div class=\"ewd-ufaq-post-margin ufaq-faq-post\"><p><strong>Certificate Association Video:<\/strong><\/p><p><div style=\"width: 800px;\" class=\"wp-video\"><!--[if lt IE 9]><script>document.createElement('video');<\/script><![endif]-->\n<video class=\"wp-video-shortcode\" id=\"video-2147-1\" width=\"800\" height=\"469\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/Associacao-Certificado-Anogov-1.m4v?_=1\" \/><a href=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/Associacao-Certificado-Anogov-1.m4v\">https:\/\/anogov.com\/home\/wp-content\/uploads\/Associacao-Certificado-Anogov-1.m4v<\/a><\/video><\/div><\/p><p>\u00a0<\/p><p><strong>Certificate Association \u2013 Step-by-Step:<\/strong><\/p><p><strong>Step 1<\/strong> \u2013 After receiving the \u201cActivation Password\u201d email, activate your user account by selecting the \u201cclick here\u201d option in the email.<\/p><p>\u00a0<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9095\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/email-associar-certificado.png\" alt=\"email associar certificado\" width=\"626\" height=\"433\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/email-associar-certificado.png 626w, https:\/\/anogov.com\/home\/wp-content\/uploads\/email-associar-certificado-300x208.png 300w, https:\/\/anogov.com\/home\/wp-content\/uploads\/email-associar-certificado-600x415.png 600w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p><p>\u00a0<\/p>The following window will be displayed.<\/div><div class=\"ewd-ufaq-post-margin ufaq-faq-post\"><br \/><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9096\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/ecra-associacao-de-certificado.png\" alt=\"ecr\u00e3 associa\u00e7\u00e3o de certificado\" width=\"698\" height=\"333\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/ecra-associacao-de-certificado.png 698w, https:\/\/anogov.com\/home\/wp-content\/uploads\/ecra-associacao-de-certificado-300x143.png 300w, https:\/\/anogov.com\/home\/wp-content\/uploads\/ecra-associacao-de-certificado-600x286.png 600w\" sizes=\"(max-width: 698px) 100vw, 698px\" \/><\/p><p><strong>Step 2<\/strong> \u2013 Select the \u201cLoad Certificates\u201d option. A JNLP file will then be downloaded, which should be opened using the Java application.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9111\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/ficheiro-JNLP.png\" alt=\"ficheiro JNLP\" width=\"312\" height=\"106\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/ficheiro-JNLP.png 312w, https:\/\/anogov.com\/home\/wp-content\/uploads\/ficheiro-JNLP-300x102.png 300w\" sizes=\"(max-width: 312px) 100vw, 312px\" \/><\/p><p><strong>Step 3<\/strong> \u2013 Next, select the \u201cList \/ Update Certificates\u201d option and add the new Qualified Digital Certificate installed on your computer by clicking \u201cAdd\u201d in the certificate list.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9229\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/adicionar-certificados.png\" alt=\"adicionar certificados\" width=\"698\" height=\"279\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/adicionar-certificados.png 698w, https:\/\/anogov.com\/home\/wp-content\/uploads\/adicionar-certificados-300x120.png 300w, https:\/\/anogov.com\/home\/wp-content\/uploads\/adicionar-certificados-600x240.png 600w\" sizes=\"(max-width: 698px) 100vw, 698px\" \/><\/p><p><strong>Step 4<\/strong> \u2013 Finally, select the \u201cSubmit\u201d button to complete the user activation process.<\/p><p>\u00a0<\/p><p>NOTES:<\/p><ol><li>You should select the authentication option to enable authentication on the platform, and the signing option if the certificate is to be used for signing documents.<\/li><li>If you are using Multicert certificates or a Citizen Card, you must add both certificates: the authentication certificate and the signing certificate. If you are using a DigitalSign certificate, you will only have one certificate to add.<\/li><li>If you wish to use the signing function and it is not active, you should contact the certification authority that issued your certificate.<\/li><\/ol><p>We would like to take this opportunity to point out that a QDC \u2013 Qualified Digital Certificate contains sensitive information relating to the individual and\/or organisation to which it belongs, even if the certificate has expired.<\/p><p>To prevent any harm resulting from misuse or unauthorised access by third parties, we recommend destroying the device in order to permanently invalidate the certificate.<\/p><\/div><\/div>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                        <\/div>\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-90094d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"90094d9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0d155bd\" data-id=\"0d155bd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ba5c48 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8ba5c48\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">4. Qualified Digital Certificates<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac95561 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"ac95561\" data-element_type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a7e13e8b208d\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-ac95561\">\n                        <a href=\"#collapse-56b6b456a7e13e8b208d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-56b6b456a7e13e8b208d\" aria-expanded=\"false\" aria-controls=\"Collapse-56b6b456a7e13e8b208d\">\n                            \n                            <span class=\"ekit-accordion-title\">4.1 How to get a Qualified digital certificate?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-56b6b456a7e13e8b208d\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-ac95561\" data-parent=\"#accordion-6a7e13e8b208d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Click <a href=\"https:\/\/anogov.com\/home\/en\/certificados-digitais-qualificados-en\/\" target=\"_blank\" rel=\"noopener\">here<\/a>\u00a0and follow the instructions.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-ac95561\">\n                        <a href=\"#collapse-3c129316a7e13e8b208d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3c129316a7e13e8b208d\" aria-expanded=\"false\" aria-controls=\"Collapse-3c129316a7e13e8b208d\">\n                            \n                            <span class=\"ekit-accordion-title\">4.2 How long does it take to get the certificate?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3c129316a7e13e8b208d\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-ac95561\" data-parent=\"#accordion-6a7e13e8b208d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>On average, a Qualified digital certificate takes 5 weekdays to be issued. The urgent requests are issued in 24 hours but they must be collected at company facilities of\u00a0 the Issuing Authority.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-ac95561\">\n                        <a href=\"#collapse-b83a55e6a7e13e8b208d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b83a55e6a7e13e8b208d\" aria-expanded=\"false\" aria-controls=\"Collapse-b83a55e6a7e13e8b208d\">\n                            \n                            <span class=\"ekit-accordion-title\">4.4 I&#039;m not being able to use my CDQ. What can I do?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b83a55e6a7e13e8b208d\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-ac95561\" data-parent=\"#accordion-6a7e13e8b208d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Click in the links below to confirm your access to the Certificates Revoked List (CRL) of each Issuing Authority. You just need to confirm the access to the links, it is not necessary to download the files:<\/p><ul><li><a href=\"http:\/\/pki.multicert.com\/cert\/MULTICERT_CA\/mca_001.cer\" target=\"_blank\" rel=\"noopener\">Multicert<\/a><\/li><li><a href=\"http:\/\/onsitecrl.trustwise.com\/BritishTelecommunicationsplcBTDigitalSignQualifiedCA\/LatestCRL.crl\" target=\"_blank\" rel=\"noopener\">Digitalsign<\/a><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-ac95561\">\n                        <a href=\"#collapse-9eff5726a7e13e8b208d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9eff5726a7e13e8b208d\" aria-expanded=\"false\" aria-controls=\"Collapse-9eff5726a7e13e8b208d\">\n                            \n                            <span class=\"ekit-accordion-title\">4.5 Can I use the Digital Mobile Key to submit my tender?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9eff5726a7e13e8b208d\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-ac95561\" data-parent=\"#accordion-6a7e13e8b208d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, it is now possible to use the<strong> Digital Mobile Key<\/strong> (CMD) to sign submissions on the platform. To enable this functionality, you must first register with the <strong>Autentica\u00e7\u00e3o.gov<\/strong> application by following the steps below:<\/p><p>\u00b7 Open the Autentica\u00e7\u00e3o.gov application.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9132\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/autenticacao.gov_.png\" alt=\"autentica\u00e7\u00e3o.gov\" width=\"504\" height=\"570\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/autenticacao.gov_.png 504w, https:\/\/anogov.com\/home\/wp-content\/uploads\/autenticacao.gov_-265x300.png 265w\" sizes=\"(max-width: 504px) 100vw, 504px\" \/><\/p><p>\u00a0<\/p><p>\u00b7 Tap the bell icon at the bottom of the application.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9133\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/notificacoes-autenticacao.gov_.png\" alt=\"notifica\u00e7\u00f5es autentica\u00e7\u00e3o.gov\" width=\"171\" height=\"95\" \/><\/p><p>\u00b7 The notification centre will appear, with a notification allowing you to register the Digital Mobile Key for signing in other applications.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9134\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/registo-chave-movel.png\" alt=\"registo chave m\u00f3vel\" width=\"698\" height=\"477\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/registo-chave-movel.png 698w, https:\/\/anogov.com\/home\/wp-content\/uploads\/registo-chave-movel-300x205.png 300w, https:\/\/anogov.com\/home\/wp-content\/uploads\/registo-chave-movel-600x410.png 600w\" sizes=\"(max-width: 698px) 100vw, 698px\" \/><\/p><p>\u00b7 Once it has been registered, restart the submission process on the platform. The Digital Mobile Key will then appear as a certificate option.<\/p><p>NOTE \u2013 The name of the certificate holder for the Digital Mobile Key appears in lower case, unlike the Citizen Card certificate, where the certificate holder\u2019s name appears entirely in upper case.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                        <\/div>\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f0258ec elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"f0258ec\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8b0418f\" data-id=\"8b0418f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c08a830 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c08a830\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">5. Timestamps<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52a52d6 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"52a52d6\" data-element_type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a7e13e8b2944\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-52a52d6\">\n                        <a href=\"#collapse-56b6b456a7e13e8b2944\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-56b6b456a7e13e8b2944\" aria-expanded=\"false\" aria-controls=\"Collapse-56b6b456a7e13e8b2944\">\n                            \n                            <span class=\"ekit-accordion-title\">5.1 What is the use of Timestamps? What is the purpose of Timestamps?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-56b6b456a7e13e8b2944\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-52a52d6\" data-parent=\"#accordion-6a7e13e8b2944\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <div class=\"ufaq-faq-body ufaq-body-1264\"><div class=\"ewd-ufaq-post-margin ufaq-faq-post\">Timestamps attest the date and time a document was created and submitted.<\/div><\/div>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-52a52d6\">\n                        <a href=\"#collapse-eb329ed6a7e13e8b2944\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-eb329ed6a7e13e8b2944\" aria-expanded=\"false\" aria-controls=\"Collapse-eb329ed6a7e13e8b2944\">\n                            \n                            <span class=\"ekit-accordion-title\">5.2 What is its legal framework?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-eb329ed6a7e13e8b2944\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-52a52d6\" data-parent=\"#accordion-6a7e13e8b2944\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Timestamps are a Public eProcurement legal requirement. AnoGov platform complies with the provisions of Order no 10583\/2014 paragraph a 5, of August the 6th, published in DRE 2nd series, August the 14th.<\/p><p>We accept the Qualified digital certificates issued by authorized entities included in TSL published by the GNS ( National Security Cabinet).<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-52a52d6\">\n                        <a href=\"#collapse-31c35ce6a7e13e8b2944\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-31c35ce6a7e13e8b2944\" aria-expanded=\"false\" aria-controls=\"Collapse-31c35ce6a7e13e8b2944\">\n                            \n                            <span class=\"ekit-accordion-title\">5.3 How can I get Timestamps?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-31c35ce6a7e13e8b2944\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-52a52d6\" data-parent=\"#accordion-6a7e13e8b2944\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Click <a href=\"https:\/\/anogov.com\/home\/en\/selos-temporais-en\/\" target=\"_blank\" rel=\"noopener\">here<\/a> and follow the instructions.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-52a52d6\">\n                        <a href=\"#collapse-2c747c06a7e13e8b2944\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-2c747c06a7e13e8b2944\" aria-expanded=\"false\" aria-controls=\"Collapse-2c747c06a7e13e8b2944\">\n                            \n                            <span class=\"ekit-accordion-title\">5.4 How can I add my time stamps to the platform?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-2c747c06a7e13e8b2944\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-52a52d6\" data-parent=\"#accordion-6a7e13e8b2944\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>The configuration of interoperable time stamps is carried out during the submission process.<\/p><p>Click the \u201cSubmit\u201d option in the documents section and answer the following questions:<\/p><p>Do you wish to purchase time stamps? No<br \/>Use external time stamps? Yes<br \/>Nationality of the provider: Portuguese<br \/>Select the provider: Multicert \/ DigitalSign \/ GlobalTrust \/ Marketware<br \/>Enter the standardised unique identifier.<br \/>Tick the \u201cI have read and accept\u201d box.<br \/>Click \u201cProceed\u201d.<\/p><p>After completing these steps, select the type of document you wish to submit and click the \u201cStart Submission\u201d option.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                        <\/div>\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f6c881 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"3f6c881\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0611b5a\" data-id=\"0611b5a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-509a36c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"509a36c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">6.  Access to the Procedure Documents<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-824dd69 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"824dd69\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4fd0431\" data-id=\"4fd0431\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88c2ddc elementor-widget elementor-widget-elementskit-accordion\" data-id=\"88c2ddc\" data-element_type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a7e13e8b3428\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-88c2ddc\">\n                        <a href=\"#collapse-56b6b456a7e13e8b3428\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-56b6b456a7e13e8b3428\" aria-expanded=\"false\" aria-controls=\"Collapse-56b6b456a7e13e8b3428\">\n                            \n                            <span class=\"ekit-accordion-title\">6.1 Why can I only see the procedure announcement?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-56b6b456a7e13e8b3428\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-88c2ddc\" data-parent=\"#accordion-6a7e13e8b3428\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>If you are in \u201cLast announcements\u201d, you will only be able to see notices published in the Di\u00e1rio da Rep\u00fablica (DR) and the Official Journal of the European Union (JOUE).<\/p><p>To access the procurement documents, go to the \u201cProcedures\u201d menu within the Contracting Authority. To do so, access the page\u00a0<a href=\"https:\/\/www.anogov.com\/anoGovCentralOE\/concursos_publicos?1\" target=\"_blank\" rel=\"noopener noreferrer\">Public eTendering<\/a>\u00a0 currently in progress, enter a search criterion, such as the name or tax identification number (VAT) of the entity, and click \u201cSearch\u201d. Once you have located the procedure you are looking for, go to the \u201cDocuments\u201d tab, where you will be able to access the remaining documents.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-88c2ddc\">\n                        <a href=\"#collapse-aa1bee96a7e13e8b3428\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-aa1bee96a7e13e8b3428\" aria-expanded=\"false\" aria-controls=\"Collapse-aa1bee96a7e13e8b3428\">\n                            \n                            <span class=\"ekit-accordion-title\">6.2 I cannot find a completed\/terminated procedure<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-aa1bee96a7e13e8b3428\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-88c2ddc\" data-parent=\"#accordion-6a7e13e8b3428\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>To view completed\/terminated procedures, access the list of all procedures and click the option highlighted below, \u201cView Completed\/Terminated Procedures\u201d.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9179\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/separador-documentos.png\" alt=\"separador documentos\" width=\"698\" height=\"78\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/separador-documentos.png 698w, https:\/\/anogov.com\/home\/wp-content\/uploads\/separador-documentos-300x34.png 300w, https:\/\/anogov.com\/home\/wp-content\/uploads\/separador-documentos-600x67.png 600w\" sizes=\"(max-width: 698px) 100vw, 698px\" \/><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                        <\/div>\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ce77 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3a3ce77\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">7.  Documents Download<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6193ed elementor-widget elementor-widget-elementskit-accordion\" data-id=\"c6193ed\" data-element_type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a7e13e8b395e\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-c6193ed\">\n                        <a href=\"#collapse-56b6b456a7e13e8b395e\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-56b6b456a7e13e8b395e\" aria-expanded=\"false\" aria-controls=\"Collapse-56b6b456a7e13e8b395e\">\n                            \n                            <span class=\"ekit-accordion-title\">7.1 Why can&#039;t I download some documents?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-56b6b456a7e13e8b395e\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-c6193ed\" data-parent=\"#accordion-6a7e13e8b395e\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>If the preview option is not available, you should download the document using the Java tool. To do so, follow these steps:<\/p><p>\u00b7 Click on the submission name (the underlined name)<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9160\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/download-de-documentos.png\" alt=\"download de documentos\" width=\"580\" height=\"215\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/download-de-documentos.png 580w, https:\/\/anogov.com\/home\/wp-content\/uploads\/download-de-documentos-300x111.png 300w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/p><p>\u00b7 A JNLP file will be downloaded, which should be opened using the Java application.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9161\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/download-de-ficheiro-jnlp.png\" alt=\"download de ficheiro jnlp\" width=\"370\" height=\"165\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/download-de-ficheiro-jnlp.png 370w, https:\/\/anogov.com\/home\/wp-content\/uploads\/download-de-ficheiro-jnlp-300x134.png 300w\" sizes=\"(max-width: 370px) 100vw, 370px\" \/><\/p><p>\u00b7 When Java opens, you will be asked to select the destination folder where you want the documents to be saved.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9162\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/selecionar-pasta-de-destino.png\" alt=\"selecionar pasta de destino\" width=\"585\" height=\"509\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/selecionar-pasta-de-destino.png 585w, https:\/\/anogov.com\/home\/wp-content\/uploads\/selecionar-pasta-de-destino-300x261.png 300w\" sizes=\"(max-width: 585px) 100vw, 585px\" \/><\/p><p>\u00b7 Then simply click the \u201cDownload\u201d option and the download will be complete.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9163\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/selecionar-o-botao-descarregar.png\" alt=\"selecionar o bot\u00e3o descarregar\" width=\"698\" height=\"600\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/selecionar-o-botao-descarregar.png 698w, https:\/\/anogov.com\/home\/wp-content\/uploads\/selecionar-o-botao-descarregar-300x258.png 300w, https:\/\/anogov.com\/home\/wp-content\/uploads\/selecionar-o-botao-descarregar-600x516.png 600w\" sizes=\"(max-width: 698px) 100vw, 698px\" \/><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                        <\/div>\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1192ad6 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"1192ad6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-622f531\" data-id=\"622f531\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77cb227 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"77cb227\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">8. Documents and Proposals Submission<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f22f74f elementor-widget elementor-widget-elementskit-accordion\" data-id=\"f22f74f\" data-element_type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a7e13e8b4173\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-f22f74f\">\n                        <a href=\"#collapse-56b6b456a7e13e8b4173\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-56b6b456a7e13e8b4173\" aria-expanded=\"false\" aria-controls=\"Collapse-56b6b456a7e13e8b4173\">\n                            \n                            <span class=\"ekit-accordion-title\">8.1 I have already submitted the proposal. Why can&#039;t I see the uploaded documents?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-56b6b456a7e13e8b4173\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-f22f74f\" data-parent=\"#accordion-6a7e13e8b4173\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>During the proposals submission the documents are encrypted and are only available after being opened by the Contracting Authorities. By this time they are also available to all competitors.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-f22f74f\">\n                        <a href=\"#collapse-7f581456a7e13e8b4173\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-7f581456a7e13e8b4173\" aria-expanded=\"false\" aria-controls=\"Collapse-7f581456a7e13e8b4173\">\n                            \n                            <span class=\"ekit-accordion-title\">8.2 The documents that are uploaded are also signed?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-7f581456a7e13e8b4173\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-f22f74f\" data-parent=\"#accordion-6a7e13e8b4173\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>During the proposals submission the documents are encrypted and are only available after being opened by the Contracting Authorities. By this time they are also available to all competitors.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-f22f74f\">\n                        <a href=\"#collapse-bb4dd206a7e13e8b4173\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bb4dd206a7e13e8b4173\" aria-expanded=\"false\" aria-controls=\"Collapse-bb4dd206a7e13e8b4173\">\n                            \n                            <span class=\"ekit-accordion-title\">8.3 I have submitted my tender. Why can\u2019t I see the uploaded documents?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bb4dd206a7e13e8b4173\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-f22f74f\" data-parent=\"#accordion-6a7e13e8b4173\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>During the tender submission process, the documents are encrypted and will only become available again once they have been opened by the Contracting Authority. At that point, they will also be accessible to all tenderers.<\/p><p>However, the list of submitted files can be viewed through the upload confirmation notification.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-f22f74f\">\n                        <a href=\"#collapse-eda95f06a7e13e8b4173\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-eda95f06a7e13e8b4173\" aria-expanded=\"false\" aria-controls=\"Collapse-eda95f06a7e13e8b4173\">\n                            \n                            <span class=\"ekit-accordion-title\">8.4 Are the uploaded documents signed?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-eda95f06a7e13e8b4173\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-f22f74f\" data-parent=\"#accordion-6a7e13e8b4173\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>During the submission process, the platform<strong> signs the submission<\/strong> using the user\u2019s certificate.<\/p><p><strong>All documents must be signed before they are submitted, using a Qualified Digital Certificate.<\/strong><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-f22f74f\">\n                        <a href=\"#collapse-14fab466a7e13e8b4173\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-14fab466a7e13e8b4173\" aria-expanded=\"false\" aria-controls=\"Collapse-14fab466a7e13e8b4173\">\n                            \n                            <span class=\"ekit-accordion-title\">8.5 Where do I submit my tender?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-14fab466a7e13e8b4173\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-f22f74f\" data-parent=\"#accordion-6a7e13e8b4173\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>To submit a tender, access the procedure you wish to participate in and in which you are already registered. Within the procedure, go to the \u201cDocuments\u201d tab and select the \u201cSubmit+\u201d option.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9179\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/separador-documentos.png\" alt=\"separador documentos\" width=\"698\" height=\"78\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/separador-documentos.png 698w, https:\/\/anogov.com\/home\/wp-content\/uploads\/separador-documentos-300x34.png 300w, https:\/\/anogov.com\/home\/wp-content\/uploads\/separador-documentos-600x67.png 600w\" sizes=\"(max-width: 698px) 100vw, 698px\" \/><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                        <\/div>\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e813de elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"6e813de\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ac71bd2\" data-id=\"ac71bd2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fd5993 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2fd5993\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">9. User Management<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d06fe48 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"d06fe48\" data-element_type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a7e13e8b4a14\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-d06fe48\">\n                        <a href=\"#collapse-56b6b456a7e13e8b4a14\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-56b6b456a7e13e8b4a14\" aria-expanded=\"false\" aria-controls=\"Collapse-56b6b456a7e13e8b4a14\">\n                            \n                            <span class=\"ekit-accordion-title\">9.1 How can I add new users to my company?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-56b6b456a7e13e8b4a14\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-d06fe48\" data-parent=\"#accordion-6a7e13e8b4a14\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <ul><li>After signing in to the Contracting Authority\u2019s page, go to \u201cUser Management\u201d, available in the top-right corner.<\/li><\/ul><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9183\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/gestao-de-utilizadores2.png\" alt=\"gest\u00e3o de utilizadores2\" width=\"366\" height=\"190\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/gestao-de-utilizadores2.png 366w, https:\/\/anogov.com\/home\/wp-content\/uploads\/gestao-de-utilizadores2-300x156.png 300w\" sizes=\"(max-width: 366px) 100vw, 366px\" \/><\/p><p>\u00a0<\/p><ul><li>Within User Management, click \u201cAdd User\u201d.<\/li><\/ul><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9185\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/adicionar-utilizador.png\" alt=\"adicionar utilizador\" width=\"168\" height=\"40\" \/><\/p><p>\u00a0<\/p><ul><li>Enter the requested information.<\/li><\/ul><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9186\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/dados-do-utilizador.png\" alt=\"dados do utilizador\" width=\"698\" height=\"416\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/dados-do-utilizador.png 698w, https:\/\/anogov.com\/home\/wp-content\/uploads\/dados-do-utilizador-300x179.png 300w, https:\/\/anogov.com\/home\/wp-content\/uploads\/dados-do-utilizador-600x358.png 600w\" sizes=\"(max-width: 698px) 100vw, 698px\" \/><\/p><p>\u00a0<\/p><ul><li>Once you have completed the fields, wait for an email containing the available methods of accessing the platform and set your preferred access method (using a certificate or email address and password).<\/li><\/ul><p>NOTE: The user\u2019s email address cannot be the same as an email address already registered.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-d06fe48\">\n                        <a href=\"#collapse-7f581456a7e13e8b4a14\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-7f581456a7e13e8b4a14\" aria-expanded=\"false\" aria-controls=\"Collapse-7f581456a7e13e8b4a14\">\n                            \n                            <span class=\"ekit-accordion-title\">9.2 Is it possible to delete a user from the platform?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-open icon-right icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n                                        <i aria-hidden=\"true\" class=\"icon-closed icon-right icon icon-up-arrow\"><\/i>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-7f581456a7e13e8b4a14\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-d06fe48\" data-parent=\"#accordion-6a7e13e8b4a14\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>For security and data integrity reasons, we are unable to delete user records. Instead, users can be deactivated.<\/p><p>To deactivate a user, after signing in to the page of a Contracting Authority that you have previously accessed, follow these steps:<\/p><p><strong>Step 1<\/strong> \u2013 Go to \u201cUser Management\u201d (in the top-right corner of the Contracting Authority\u2019s page)<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9183\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/gestao-de-utilizadores2.png\" alt=\"gest\u00e3o de utilizadores2\" width=\"366\" height=\"190\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/gestao-de-utilizadores2.png 366w, https:\/\/anogov.com\/home\/wp-content\/uploads\/gestao-de-utilizadores2-300x156.png 300w\" sizes=\"(max-width: 366px) 100vw, 366px\" \/><\/p><p><strong>Step 2<\/strong> \u2013 Select the user in question.<\/p><p><strong>Step 3<\/strong> \u2013 Select \u201cDeactivate\u201d \/ \u201cActivate\u201d.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-9194\" src=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/desativar-utilizador.png\" alt=\"desativar utilizador\" width=\"698\" height=\"259\" srcset=\"https:\/\/anogov.com\/home\/wp-content\/uploads\/desativar-utilizador.png 698w, https:\/\/anogov.com\/home\/wp-content\/uploads\/desativar-utilizador-300x111.png 300w, https:\/\/anogov.com\/home\/wp-content\/uploads\/desativar-utilizador-600x223.png 600w\" sizes=\"(max-width: 698px) 100vw, 698px\" \/><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                        <\/div>\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions 1. Framework 1.1 Legal framework AnoGov Platform is in compliance with all legal requirements established in Law 18\/2008, of January the 29th, which approves the Public eProcurement Code (PPC) with the respective amendments and republishings. This law is applicable to any contract which is celebrated by one of the Contracting Authorities referred [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2147","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/anogov.com\/home\/wp-json\/wp\/v2\/pages\/2147"}],"collection":[{"href":"https:\/\/anogov.com\/home\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/anogov.com\/home\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/anogov.com\/home\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/anogov.com\/home\/wp-json\/wp\/v2\/comments?post=2147"}],"version-history":[{"count":70,"href":"https:\/\/anogov.com\/home\/wp-json\/wp\/v2\/pages\/2147\/revisions"}],"predecessor-version":[{"id":9336,"href":"https:\/\/anogov.com\/home\/wp-json\/wp\/v2\/pages\/2147\/revisions\/9336"}],"wp:attachment":[{"href":"https:\/\/anogov.com\/home\/wp-json\/wp\/v2\/media?parent=2147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}